Salesforce is introducing a new AI-powered research tool called Einstein Relationship Insights (ERI) that it said autonomously mines the web and disparate data sources to uncover account and contact ...
Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Scratchpad, a fledgling startup that has built a modern productivity ...
Vonage will adopt Agentforce, Salesforce’s digital labor platform, to handle common tasks such as updating customer profiles, managing case records, and tracking customer health scores. AI agents will ...
Researchers uncovered a security flaw in Salesforce’s shiny new Agentforce. The vulnerability, dubbed “ForcedLeak”, let them smuggle AI-read instructions in via humble Web-to-Lead form… and ended up ...