ENACOMM Financial Suite with IVR app delivers next-generation call fielding for banks and credit unions, including fraud and analytics tools TULSA, OK, May 12, 2021 (GLOBE NEWSWIRE) -- via ...

An IVR system may seem impersonal, but when combined with AI it can help resolve problems and provide better customer service round the clock. Has a ubiquitous voice prompt ever captured your ...

TULSA, OK – July 18, 2018 – Banks and credit unions are vying to win and retain customers and members by increasing the convenience and security of their customer service offerings. ENACOMM—a fintech ...

HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (Nasdaq: NICE) today announced NICE Interactive Voice Response Optimization (IVRO) version 8.0 comprising Artificial Intelligence (AI) driven analytics to boost ...

Most people would not rank automated voice response (IVR) systems as something they enjoy encountering. But, if done right with sophisticated technology, IVR can be a useful tool that helps companies ...

KANSAS CITY, Kan.--(BUSINESS WIRE)--Computer Instruments, Inc. (CI), a seasoned innovator and leading developer of Cloud and Premise based interactive voice response (IVR) for the contact center, ...

Westec InterActive, the leader in video-based business intelligence solutions, today announced its new family of iVR intelligent video recorders, which deliver breakthrough digital video surveillance ...

The omnichannel trend in healthcare has led health systems to implement and integrate multiple digital front doors. But they can’t afford to neglect the most frequently used channel of all— phone ...

Untether AI®, a leader in energy-centric AI inference acceleration, is teaming up with AI Platform Alliance members Ampere® Computing, NETINT, ZoneMinder, AVC Group, and ASA Computers to introduce the ...