When it comes to running a small or mid-sized business, answering the phone is an essential part of the day-to-day. And even though a ringing telephone may distract from urgent tasks, it might not ...

You can pay every time you need to create or update an IVR recording — or you can use this guide to make your own in a few minutes. Explore Get the web's best business technology news, tutorials, ...

We suspected it may be happening, but Datamonitor confirms it in a new report: "'Traditional' touchtone interactive voice response (IVR) -- utilized by businesses over the past two decades for the ...