Document any issues, and try politely communicating with the host before you escalate to Airbnb customer service. Many or all of the products on this page are from partners who compensate us when you ...

You can cancel an Airbnb reservation without a penalty depending on the circumstances and cancellation policy of your host.

When Janice Shokrian discovered she and her family could spend two weeks in Europe for just $800 a person – airfare and lodging included – she jumped on the deal. The two-week trip, split between ...

A polite approach and knowing when to negotiate could get you a lower rate on your next stay. Many or all of the products on this page are from partners who compensate us when you click to or take an ...

You can easily change your phone number on Airbnb to make sure your host can contact you should there be an issue.

Airbnb complaints seem to be on the rise. From griping about cleaning fees to complaining about the impact on neighborhoods and real estate markets, it seems like everyone has an opinion of the ...

Booking platforms like Airbnb and Vrbo let their hosts choose their refund policies. Airbnb guests who contract COVID-19 are eligible for a refund or travel credit. Vrbo guests will still need to ...

Many frequent travelers have Airbnb “horror stories” — tales of dirty bathrooms, inaccurate photos and unprintable bizarreness. Yet, while it’s easy to complain about these disappointing vacation ...