A Delta flight attendant was filmed yelling at a Southwest gate agent at Atlanta Airport over poor customer service, ...

Chaos erupted at Raleigh-Durham International Airport in North Carolina when two Frontier Airlines representatives screamed at a paying customer and barred him from checking in for his flight. The ...

A Delta Air Lines flight attendant and a Southwest Airlines gate agent went head to head in an Atlanta airport, then viral ...

RALEIGH, N.C. (WTVD) -- A viral video circulating on social media has led to the termination of several people working for Frontier Airlines. The video was taken by a passenger who said things got ...

Video footage captured by another flyer shows the employee browsing shoes and handbags while working behind the counter Hinterhaus Productions/Getty Images An airline gate agent was caught on video ...

A heated clash between Frontier Airlines gate agents and a passenger over a $25 check-in fee has gone viral. The video has drawn attention to the airline’s policies and customer service practices. The ...

DENVER — Dan Smoker was trying to salvage a dream vacation, but it ended up in a nightmare. His call to United Airlines' customer service line ended with him talking to someone else who charged his ...

Air travel is a modern marvel that still carries a trace of magic—how else can you get from Los Angeles to New York City in roughly five hours? The ability to wake up on one coastline and go to sleep ...